Average Guest Rating for The Old Black Horse, Oxford
Rooms:
3.3
Value:
3.1
Friendliness:
3.9
Cleanliness:
3.8
Facilities:
3.1
Staff service:
3.7
Location:
4.3
Breakfast:
3.6
Guest Rating:
3.4
From 111 reviews
Sort:Guest Reviews
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Christina
Alone
Stayed: Jul '12
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
5
"Convenient but Shabby"
I stayed two nights whilst attending a wedding. The Black Horse Inn sadly is very shabby and although an attempt had been made to update the single room I had it was in a sorry state. The ensuite show... Read more
"Convenient but Shabby"
I stayed two nights whilst attending a wedding. The Black Horse Inn sadly is very shabby and although an attempt had been made to update the single room I had it was in a sorry state. The ensuite showed signs of mould, towel rail off the wall and fixings still in place. Read less
Likes:
Bed very comfortable,Bedding, towels very clean
En suite facilities ok, good hot water supply
Location and free car park is the main selling point
Dislikes:
Staff good, I didn't have breakfast (although included in the price) because of other arrangements.They should NOT rely on the location being the sole requirement they need to deliver rooms
Response from The Old Black Horse:
Apologies that you had the single room, as this was the last room to be updated. All rooms had been or at te time of your stay apart from ths one.
The Old Black Horse, Oxford
Donna
Group of Adults
Stayed: Jun '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Superb location, great breakfast, spotlessly clean rooms."
Myself and a friend stayed for a 2 night break at The Old Black Horse. Having read previous reviews,our expectations were very low.
However, what a wonderful surprise. The staff were extremely f... Read more
"Superb location, great breakfast, spotlessly clean rooms."
Myself and a friend stayed for a 2 night break at The Old Black Horse. Having read previous reviews,our expectations were very low.
However, what a wonderful surprise. The staff were extremely friendly and expecting us. The room was spotlessly clean with all the facilities we required.
The room was cleaned and the towels changed daily. For Breakfast there was a good choice, with juice and coffee topped up constantly.
Would stay here again. Read less
Likes:
The location was superb, with the centre of Oxford in easy walking distance.
Free Parking in a good sized car park and very friendly helpful staff.
Dislikes:
Other Reviewers complained about a noisy road. It was a very busy road. This however did not spoil our stay in the slightest
Response from The Old Black Horse:
Many thanx for your kind words, we have not had the best of reviews previously. We have spent a lot of time evaluating recent negative reviews and in turn spent a lot of time, and investments, in addressing past issues. Hopefully the results of a strenuous and extremely busy 12 months are now beginning to show. We have work booked in towards the end of July to address the issue of noise and are hoping that the addition of secondary glazing will solve this minor issue. Comments R much appreciated
The Old Black Horse, Oxford
iain
Alone
Stayed: Jun '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"a trot from the city, but worth every step!!"
i was visiting rge eldest child of my best friend, and came across the black horse hotel purely buy chance on the net... Read more
"a trot from the city, but worth every step!!"
i was visiting rge eldest child of my best friend, and came across the black horse hotel purely buy chance on the net Read less
Likes:
warm friendly service, a good quality Full English breakfast.
also the wslk into town was well worth even if the weather was noy good
Dislikes:
being 6 foot tall with a BMI of 40!....i thiought that the towels could have been bigger
The Old Black Horse, Oxford
Frank
Mature Couple
Stayed: May '12
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
3
"Nothing stunning but nothing wrong either."
Adequate facilities... Read more
"Nothing stunning but nothing wrong either."
Adequate facilities Read less
Likes:
No complaints. Parking useful.
Dislikes:
None
The Old Black Horse, Oxford
Emily
Alone
Stayed: May '12
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
4
"OK room, good location, more shabby than photos suggest"
I needed somewhere close to the centre of town, to sleep and get ready. I was out all day and in the evenings. This hotel largely served this need - the location was the best thing. The room was fine ... Read more
"OK room, good location, more shabby than photos suggest"
I needed somewhere close to the centre of town, to sleep and get ready. I was out all day and in the evenings. This hotel largely served this need - the location was the best thing. The room was fine (rooms attached to a pub) but not quite the impression I'd had from the online photos. You pay for location, and the fact that Oxford accommodation is expensive. Read less
Likes:
Good location - very close to Oxford town centre.
My room felt quite self-contained and I could come and go as I pleased.
Room/ bathroom were clean (though some smelly drains nearby).
Dislikes:
My room faced onto the road and it was quite loud during night (traffic, people). Also, the curtain was really thin and there was a strong streetlight on all night. Room bit shabby, for the price.
The Old Black Horse, Oxford
JASMINE
Family with older Children
Stayed: May '12
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
5
"convenient location for oxford student parent"
2 nights , 3 people. the man who made the breakfast was great, but the breakfast ended very early in the morning, before anyone was ready for the day. the maid knocked on the door before 8 am, did... Read more
"convenient location for oxford student parent"
2 nights , 3 people. the man who made the breakfast was great, but the breakfast ended very early in the morning, before anyone was ready for the day. the maid knocked on the door before 8 am, did not speak english and did not clean the room. minimal hot water for the shower.
extremely convenient location for us.
it worked out fine.
I would let American's know the problems with the maid and the hot water. I would consider staying again, but would look to see if I could another
place f Read less
Likes:
location. the gentleman in the pub.
Dislikes:
lack of hot water, maid, no breakfast after 9:15
Response from The Old Black Horse:
Apologies about the maid as she has only been with us for one week, as for the hot water we did have a problem with the boiler which has now been rectified and fixed.
The Old Black Horse, Oxford
Mark
Alone
Stayed: Apr '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"/"
/... Read more
"/"
/ Read less
Likes:
/
Dislikes:
No real ale for sale in the pub's bar. I had to walk up the road to another pub in the evening.
Response from The Old Black Horse:
We have tried guest ales in the past, and they have not been successful -hopefully we may try again, now going into the Summer months. Hopefully if we can gather a following we will be able to sustain it.
The Old Black Horse, Oxford
Erick
Alone
Stayed: Feb '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"very friendly"
excellent... Read more
"very friendly"
excellent Read less
Likes:
location & Friendliness
Dislikes:
None
Response from The Old Black Horse:
Many thanx for your comments, look forward to seeing you again soon.
The Old Black Horse, Oxford
Darren
Young Couple
Stayed: Feb '12
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"Budget stay that's close to main ammenities."
We only really needed a bed to stay for one night of which was delivered. Nice secure parking but dated rooms. X3 lights were not working in the room and the bar downstairs had no atmosphere.... Read more
"Budget stay that's close to main ammenities."
We only really needed a bed to stay for one night of which was delivered. Nice secure parking but dated rooms. X3 lights were not working in the room and the bar downstairs had no atmosphere. Read less
Likes:
It's closeness to what we were doing and peace of mind over parking security. The owner was nice and down to earth.
Dislikes:
A little cold at night. Only x2 channels on the tv.
The Old Black Horse, Oxford
Susan
Mature Couple
Stayed: Dec '11
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"friendly pub that made you feel welcolme"
overnight stay to explore the city of Oxford.... Read more
"friendly pub that made you feel welcolme"
overnight stay to explore the city of Oxford. Read less
Likes:
easy access to walk into the city
Dislikes:
rooms are on the roadside which are very noisy
Response from The Old Black Horse:
Many thanks for your comments, we are currently liaising with the city council In regards to fitting secondary glazing.
The Old Black Horse, Oxford
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Guest Reviews

Overall rating: 3.4 out of 5
 Everything was fine and I would stay here again 
Keith / Sep 17
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